Catering – Food & Beverage

The Food & Beverage we offer to our customers is something we put a lot of effort into and want to prove that airline food can be great food. In-flight Service also prioritizes sustainability more than ever. Wherever possible we use biodegradable, compostable and recycled materials.

Read more about our food concept.

Load Planning & Logistics

Load Planning & Logistics is often an area very few people think of or know about in detail. However, just as important to make a flight as perfect as possible.

An airline galley is limited by a lot of weight and space restrictions, making the load planning quite a puzzle. When changes are made to the weight distribution on the aircraft, new weight information must be passed on to the flight deck for correct weight and balance calculations. Just another example of how complex it is to make a flight come together.

Pre-seating - and extra-ordinary requests

Many of our customers preorder their seats on board – our very best ancillary. This feature has become increasingly popular, and last year more than 30% took this opportunity. The very same team handles all out of the ordinary requests. Quite a few customers want to bring their bike or their wind surfer when going on holiday.

Last minute changes

Of course, we cannot avoid traffic irregularities. These can be caused by technical issues, weather related reasons or maybe even Murphy’s Law. But in the airline business safety always comes first. When irregularities occur, the In-flight Service Department gets busy – but this is also a part of why we love our job!